It is important to all of us at Manfred Sauer that we provide a friendly and personal service. We hope that by getting to know a little about our team, you will feel confident that you will receive great service when you call in and that we can personalise that service for you.
Kim TaylorDirector & General Manager
Kim is our Director and General Manager. She is very much hands on and involved with the day-to-day operations and she is very enthusiastic and passionate about the products and services we provide.
Kim is service driven, with over 20 years’ experience in the supply and dispensing of ostomy and continence products, she understands the importance of providing a personal, professional, and efficient service and ensures we go the extra mile to meet our customers’ expectations. She also has a naughty sense of humour but don't tell her we said that!
Craig SmithFinance, Facilities & Deputy Manager
Craig is our Finance, Facilities & Deputy Manager. After working in the surgical products business for 11 years Craig joined the Manfred Sauer Team a decade ago. He instantly found it inspiring hearing from customer’s regarding how our products improve their quality of life and how we as a company really make a difference. Craig is now heading up the Finance and Utilities side of the business which separates him a little from the day-to-day business, but he does like to roll up his sleeves and be hands on if needed and his focus remains the same in wanting to help people in any way he can. Craig enjoys a laugh and joke (VERY dry sense of humour) with his colleagues to brighten the day and sometimes it works 😂. Outside of work he is into fitness and enjoys running, rowing & swimming but also likes to relax and put his feet up from time to time.
Carol HutchingsNursing Services Manager
Carol is our Nursing Services Manager. She qualified in 1987 and has specialised in continence and urology since 1996. She remains very 'hands on' and is passionate about the provision of quality care and outcomes for all of our patients. Outside of work Carol volunteers for Girlguiding and enjoys theatre and music.
Carolyne TobinUrology Nurse Specialist/Clinical Lead
Carolyne is our Clinical Lead/Urology Specialist Nurse covering Dorset. Carolyne qualified as a nurse in 1985 at the Salisbury School of Nursing. She worked in various fields of nursing before specialising in Urology at the Royal Bournemouth Hospital where she worked for 24 yrs. Carolyne left the NHS in 2012 and within her current role she runs a Urology Clinic at the Royal Bournemouth Hospital 1 day a week. The other 4 days are spent visiting patients in their own homes helping them with their Urology problems.
Carolyne lives in the Poole area and in her spare time enjoys cycling, swimming and breaks away in her caravan.
Laura JohnstonHelpline Advisor & Dispensing Administrator
Laura joined the Manfred Sauer in September 2020 and brought with her a wealth of healthcare experience and knowledge. She works as our Helpline Advisor and dispensing administrator. She has a very friendly and natural manner and builds a real rapport with the people that she speaks to on the phone whether that be a patient or a healthcare professional. Laura settled in very quickly and we really hope that she enjoys being a part of the Manfred team.
Irena KirveleviciuteSamples Coordinator & Warehouse Operative
Irena is our Samples Coordinator and Warehouse Operative. She joined Manfred Sauer in December 2019, assuming the responsibility for processing, picking and dispatching our sample requests in a timely fashion.
In her spare time, she enjoys dancing, cooking, photography and travelling. Irena is originally from Lithuania and tells us she loves the English landscape.
Tom RustInventory Supervisor & IT Technician
Tom has been working for Manfred Sauer for nearly 6 years. He is our 'Go To' person for any IT issues and management systems which keeps him on his toes. He also manages our stock and inventory as well as being on hand for customer service support. Outside of work Tom’s hobbies include playing football for a local team, going to the cinema and gaming.
Jason TateWarehouse Supervisor
Jason is our Warehouse Supervisor. He has worked as part of the Manfred Sauer team since 2003 so he knows the company very well. Day to day Jason oversees the processing of orders, packing of prescriptions, stock location and he makes sure that all of our warehouse logistical processes run smoothly. When he's not working Jason likes to travel, discover new cultures, he loves music, especially metal and enjoys going to gigs & festivals.
Aga LeskiewiczDispensing Administrator
Aga has been with us since June 2019 and is a Dispensing Administrator. She has very quickly proven herself to be a skilful and passionate member of the team. Previously, Aga spent over a decade working in customer service-related roles, mainly in the digital and technology industry.
In her current role Aga is very reliable, organised, and conscientious, tackling each patient order with professionalism and care with her end goal being to always deliver a personal service.
Aga is naturally curious, analytical, and altruistic – all those qualities make her a fantastic team member who’s first and most important goal is to fulfil her duties to patients and colleagues assuring the highest level of service. She is always there to help and her built in positivity and ‘cup half full’ attitude uplifts and motivates everyone around her.
If she could, Aga would spend her free time binge watching tv series and crime movies dreaming of becoming a detective but for now she is busy with her young son and her husband. The only detective work she is doing for now is finding out who left their socks on the stairs.
Lesley ReevesDispensing Administrator
Lesley is our Dispensing Administrator and Accounts Assistant and she joined us in 2019.
Lesley has worked in customer service roles for many years and her experience means that she can problem solve quickly and provide a 1st class service. Lesley does not shy away from a challenge and is always eager to help. Her upbeat attitude, humour, and colourful soul (and body – you should see her tattoos!) is infectious and brings laughter to the office. She loves a good action movie and if it wasn't for her 2 beautiful children who she adores, she would be in Hollywood dating Chris Hemsworth - Join the queue, Lesley!
Adrian SerkowskiWarehouse Operative
Adrian is our Warehouse Operative and joined us in 2019. He has years of experience working in a warehouse environment and he very quickly fitted in to our team. Adrian takes care of sales and prescription orders with due diligence and attention. He has a very cheerful attitude and a robust sense of humour. His humour is contagious, and he helps to make our warehouse a great place to be.
In his spare time Adrian enjoys nothing more than sitting by a river with his fishing gear, enjoying nature and waiting for a bite.