Carol Hutchings

Nursing Services Manager

Carol is our Nursing Services Manager. She qualified in 1987 and has specialised in continence and urology since 1996. She remains very 'hands on' and is passionate about the provision of quality care and outcomes for all of our patients. Outside of work Carol volunteers for Girlguiding and enjoys theatre and music.

Carolyne Tobin

Urology Nurse Specialist/Clinical Lead

Carolyne is our Clinical Lead/Urology Specialist Nurse covering Dorset. Carolyne qualified as a nurse in 1985 at the Salisbury School of Nursing. She worked in various fields of nursing before specialising in Urology at the Royal Bournemouth Hospital where she worked for 24 yrs. Carolyne left the NHS in 2012 and she spends her time visiting patients in their own homes helping them with their Urology problems. Carolyne lives in the Poole area and in her spare time enjoys cycling, swimming and breaks away in her caravan.

Tracy Reed

Tracy Reed

Urology Nurse

Tracy is a urology nurse covering Yorkshire and surrounding areas. She will also be covering the North East 1 day a week.

Tracy qualified as a nurse in 1992 and worked in a variety of roles within the NHS and private sector before finding her passion for continence care. She joined the continence link nurse forum before specialising in the field of continence in 2006. Tracy is committed to helping to tackle continence issues, through hand-on training and dedicated care, and is a firm believer in advising, supporting and promoting ways to help sufferers live their best life.

Married and with two grown up children, Tracy loves going to the theatre, walking, and supporting the mighty Castleford Tigers Rugby League Club.

Manfred Sauer care have a small team of nurses who specialise in Urology. They are available to support both Healthcare professionals and patients within their areas.

Our Nursing Service compliments our Helpline and our NHS prescription home delivery service.

Our highly qualified nurse team are experienced in the field of urology and continence care. They work closely with their NHS counterparts such as Urologists, Urology Nurses Specialists, GPs and Community Nurses in order to offer a personal, unbiased and professional service.

Mission Statement

“Manfred Sauer Care: Ensuring dignity and integrity through care and excellence”


The Manfred Sauer Nursing Team aim to provide an ongoing level of professional excellence through responsive attitudes towards the patients we support and the services they require. We will remain passionate about the delivery of seamless care, within the fields of continence and urology, leading to quality outcomes.
We will provide a professional working atmosphere that entices and retains highly qualified nurses to the team.  We will ensure that excellent, cohesive care is delivered to all of our patients.


  • To provide ongoing provision of an excellent patient experience
  • To ensure continuous improvement of clinical outcomes
  • To strive for development of clinical skills and team motivation
  • To deliver optimum productivity


  • Prioritising patients
  • Individual accountability
  • Passion for quality and purpose
  • Pride in our collaborative approach
  • Our Nursing Service can provide the following:

    • Home visits at a mutually agreed time
    • Unbiased patient education and ongoing support
    • A product sampling service to help reduce product wastage
    • Teaching patients ISC/ISD
    • Sheath assessment and fitting
    • Bladder scanning for post void residuals
    • Appliance User Reviews (AURs)
    • Product Training - Available to all healthcare professionals within Primary & Secondary Care within the NHS, private or voluntary sector - both primary and secondary care.
    • Presentations - both product & clinical presentations- Can be formal or informal and on a one to one or group basis.
    • Support at local & national study days
    • Clinical advice - by telephone, email, text or face-to-face
    • FREE home delivery service for ALL urology, continence, stoma and wound care products available on FP10 prescription


    Referrals are best made via our email addresses.

    You can refer using our electronic referral form or via letter.

    Please include as much information as possible on the referral.

    All referrals MUST include:

    • Patient name, address and postcode
    • Patient contact number
    • Date of birth
    • NHS number
    • GP details
    • The reason for the referral
    Nurse Carol Hutchings
    Nurse Carol Profile
    Nurse Carolyne Tobin
    Nurse Carolyne Profile
    Nurse Tracy Reed
    Nurse Tracy Profile
    Referral Form
    Referral Form